How to Fix Unknown USB Device Port Reset Error Failed on Windows 10? 

Unknown USB Device Port Reset Failed

The error “Unknown USB Device (Port Reset Failed)” is in the Device Manager. You can note a yellow triangle beside the entry in the list of error messages in the overview after you have expanded the Universal Serial Bus controllers section in the System Manager. 

If you get this error message from a USB interface, it is extremely likely that your interface will not work properly or will not be accepted by your computer. There are many approaches that you can use to solve this dilemma, so make sure you check them out below! 

What triggers an unknown USB device (Port Reset Failed) error on Windows 10? 

There are many distinct triggers of the issue that will potentially help you decide the right solution that could help you fix the problem. That’s why we highly suggest that you review the list below. 

1) Outdated or broken drivers 

Old or incorrectly installed drivers can cause your machine to fail to recognize the installed device. Try reinstalling or upgrading it! 

2) The device is turned off

Often certain systems are powered off by the machine to conserve the power that might trigger this issue. In Device Manager, make sure you disable this function. 

3) USB Debug Disabled

Allowing USB Debug on Dell PCs and laptops has helped people solve the issue; particularly when it comes to USB 3.0 and Windows 7 installation. 

Solution 1: Reinstall the driver of the device 

It is also likely that the system driver update was canceled or the system was unplugged before the driver could have been properly mounted. This will result in the software summary of the Unknown USB Device, and you will need to reinstall the driver to figure out which device is troublesome. Take the instructions below to do this! 

Click the Start menu tab, type in the System Manager, and pick it from the list of possible results by pressing the first icon. You may also press the Windows Key + R key combination to access the Run dialog box. Select “devmgmt.msc” in the dialog box and click Yes to run it. 

Running Device Manager

The segment you need to visit is called Universal Serial Bus Controllers. Right-click the Unknown USB Device (Port Reset Failed) entry and select the Uninstall Device option from the context menu that emerges. 

Uninstall Unknown USB Device 

Confirm any dialogs or reminders that might ask you to confirm the uninstall of the current driver and wait for the procedure to be completed. 

Now you can go back to the Device Manager and press Action from the top menu. Select the Hardware Change Scan alternative and look for machines without drivers and reinstall them automatically. 

Check for hardware changes to the System Manager 

Check on the issue and if the USB system has actually been remembered! 

Solution 2: Running the Hardware and Devices Troubleshooter

While troubleshooters are seldom able to solve the problem accurately, several users have indicated that running the troubleshooter has managed to solve the problem quickly. It’s definitely the best process you can try, so make sure you start using this process! 


If you have a problem with your device or laptop/notebook, consider using Restoro Fix to search directories and patch corrupt and incomplete data. This functions in certain situations where the dilemma is induced by machine corruption. You can download Restore by clicking here 

Users with Windows 10: 

Scan for Configurations in the Start menu and select the first option that comes up. You may either press on the cog button at the bottom left of the Start screen. Also you can use the Windows Key + I key combination. 

Windows 10 Settings in Start Menu

Locate the Upgrade & Protection portion at the bottom of the Configuration window and press it. 

Navigate to the Troubleshoot tab and search under Locate and address other issues 

Hardware and computer troubleshooter should be right down there. Make sure you click on it and obey the directions on the panel. 

Locating of hardware and devices Troubleshooter 

Review to see if the issue has been fixed and if there is already an error notification! 

Other variants of Windows: 

Open the Control Panel by looking for the utility on the Start button or by pressing the Search button on the left side of your taskbar (bottom left side of your screen). 

You may also use the Windows Key + R key combination to enter “power.exe” and press Run, which would also access the Control Panel directly. 

Run Control Panel 

After the Control Panel opens, change the view to Category and press View Hardware and Sound devices and printers to access this portion. 

Go over to the Computers area, right-click the icon on your computer, and select the Troubleshoot. You will even be able to see the yellow triangle next to the Computer icon and the Troubleshoot entry in the context menu. 

Monitor Panel Troubleshooting 

Confirm any dialog choices that can come up and obey the directions that will show on the computer. 

Solution 3: Don’t Allow the Computer to Turn off the Device

Any devices should be switched off while they are not in operation to conserve electricity. But, any devices can not be switched off if you wish to retain their usual functioning and if you want to prevent complications with the driver; such as stated in this post. Follow the steps below to adjust this power management environment! 

Click the Start menu icon, type “System Manager” and pick it from the list of possible results by pressing the first one. You can also press the Windows Key + R key combination to open the Run dialog box. Type “devmgmt.msc” in the dialog box and click OK to run it. 

Running Device Manager

Universal Serial Bus Controllers is the segment you need to visit. Right-click the entry labeled Unknown USB System (Port Reset Failed) and select the Properties option from the context menu that emerges. 

Within the Properties window, move to the Power Management tab.  Make sure you uncheck the box next to Enable your machine to switch off this gadget to conserve power before pressing OK to apply the adjustments. 

Allow the computer to turn off this device >> Disable

Restart your machine and search to see if the definition of the Unknown USB Unit is still visible within the Device Manager!


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